Frequently Asked Questions
We deliver carpets by Air using UPS Service and by Sea depending on the weight and size of the carpet.
It takes approximately 10 working days to deliver the carpet.
For daily cleaning you may use a thistle brush cleaning with the nap. You may also vacuum
Afghan Carpet Refund and Exchange Policy
NO REFUNDS/EXCHANGES FOR INTERNATIONAL CUSTOMERS:
At the moment , we do not accept returns or exchanges from any of our international customers. All our international sales are final.
REFUNDS/EXCHANGES FOR LOCAL CUSTOMERS in Pakistan
Please note that we do not accept returns after our goods are sold . Please note that all our sales are final.
Exchange Policy:
Our Exchange Policy allows our Local Customers/ Pakistan based customers to exchange the goods within 14 days of the purchase date, given that they are returned in their original condition.
Please ensure that any item purchased may only be exchanged with an item having equal value and adjusted within the invoice if more.