Shop / Return / Refund Policy
Method of Payments
We accept all major forms of payments such as PayPal Visa, Master Card, American Express and Direct Bank Transfers.
We guarantee that all carpets in Afghan Carpet are handmade, knotted and weaved. A certificate of authenticity can be issued upon request.
We believe in the right use of after care to keep your rugs clean! We recommend to occasionally vacuum your rug to keep it fresh and clean while using cool water and antibacterial soap to fight all stains. We at Afghan Carpet provide a lifetime service and would be happy to assist all your aftercare needs and questions! Email, call or simply visit any of our outlets for any more assistance.
All deliveries are handled by UPS. Each carpet has its own shipping cost depending on the destination country and weight of the carpet.
Approximately 7 - 10 working days.
Confidentiality when handling personal information
We value your privacy and handle all personal information confidentially. Afghan Carpet will not give any personal information to any third party. We may ask your feedback from our services and if you authorize us, we may publish your comments on Afghan Carpet.
VAT and Import Duties
VAT (value added tax) and import duties (if any) differ for each country. Most countries are subject to VAT (value added tax) and import duties, which is the responsibility of the customer.
Questions and Feedback
If you have any questions or feedback, please email us at [email protected]